FAQ

134 articles in this collection
Written by Peter Puren
User policies

Clutch Policy

Written by Peter Puren
Updated over a week ago

Physical Damage Policy

Written by Peter Puren
Updated over a week ago

How do I extend my booking?

Written by Peter Puren
Updated over a week ago

Damage claim policy

Written by Peter Puren
Updated this week

Do you offer national roadside assistance?

Written by Peter Puren
Updated over a week ago

Who is responsible for normal “wear and tear” of the vehicle?

Written by Peter Puren
Updated over a week ago

Prohibited uses of vehicles

Written by Peter Puren
Updated over a week ago

Privacy Policy

Written by Peter Puren
Updated over a week ago

Report damage for Owners

Written by Peter Puren
Updated this week

What does your insurance cover?

Written by Peter Puren
Updated over a week ago

Fines and Fees

Written by Peter Puren
Updated over a week ago

Fuel Policy

Written by Peter Puren
Updated this week

Report damage for Renters

Written by Peter Puren
Updated over a week ago

Terms of Service

Written by Peter Puren
Updated this week

Km’s Policy

Written by Peter Puren
Updated this week

What is your Refund Policy for cancellations?

Written by Peter Puren
Updated over a week ago

Late return Policy

Written by Peter Puren
Updated this week

Pet Policy

Written by Peter Puren
Updated over a week ago

Office hours Policy

Written by Peter Puren
Updated over a week ago

eToll Policy

Written by Peter Puren
Updated over a week ago

Tickets Policy

Written by Peter Puren
Updated over a week ago

Smoking Policy

Written by Peter Puren
Updated this week
General

I don’t get any rental requests, what can I do?

Written by Peter Puren
Updated over a week ago

Is there a screening process for renters?

Written by Peter Puren
Updated over a week ago

Do you have a referral system?

Written by Peter Puren
Updated over a week ago

Damage claim policy

Written by Peter Puren
Updated over a week ago

How much fuel do I have to put in the car?

Written by Peter Puren
Updated over a week ago

What does minimum insurance mean when I want to book a car?

Written by Peter Puren
Updated over a week ago

What is RentMyRide?

Written by Peter Puren
Updated over a week ago

What is your emergency number?

Written by Peter Puren
Updated over a week ago

Do you offer national roadside assistance?

Written by Peter Puren
Updated over a week ago

Prohibited uses of vehicles

Written by Peter Puren
Updated over a week ago

Privacy Policy

Written by Peter Puren
Updated over a week ago

Who is responsible for normal “wear and tear” of the vehicle?

Written by Peter Puren
Updated over a week ago

Are aftermarket items or personal effects covered by the physical damage protection RentMyRide offers?

Written by Peter Puren
Updated over a week ago

What are your office hours?

Written by Peter Puren
Updated over a week ago

Can I review/rate the renter/owner?

Written by Peter Puren
Updated over a week ago

Terms of Service

Written by Peter Puren
Updated this week

Trust and Safety

Written by Peter Puren
Updated over a week ago

How does your insurance work?

Written by Peter Puren
Updated over a week ago

Which cars do you accept on your website?

Written by Peter Puren
Updated over a week ago

How are rental days calculated?

Written by Peter Puren
Updated over a week ago

What is required from me to list my car?

Written by Peter Puren
Updated over a week ago

How can I contact/reach you?

Written by Peter Puren
Updated over a week ago

Which cars get rented out most/is most popular on your website?

Written by Peter Puren
Updated over a week ago

Fines and Fees

Written by Peter Puren
Updated this week

What is your Refund Policy for cancellations?

Written by Peter Puren
Updated over a week ago

How much can I earn with renting out my car?

Written by Peter Puren
Updated over a week ago

Can someone other then ‘the renter who booked the car’ drive in the car?

Written by Peter Puren
Updated over a week ago
For Owners

The renter doesn’t want to return my car, what do I do?

Written by Peter Puren
Updated over a week ago

My renter is late, what do I do?

Written by Peter Puren
Updated over a week ago

I don’t get any rental requests, what can I do?

Written by Peter Puren
Updated over a week ago

Detailed Explanation of Damage + Insurance Claims

Written by Peter Puren
Updated over a week ago

Clutch Policy

Written by Peter Puren
Updated over a week ago

How does the trip checklist look?

Written by Peter Puren
Updated over a week ago

How much fuel do I have to put in the car?

Written by Peter Puren
Updated over a week ago

What responsibilities do I have?

Written by Peter Puren
Updated over a week ago

Do you offer national roadside assistance?

Written by Peter Puren
Updated over a week ago

Damage claim policy

Written by Peter Puren
Updated this week

In what condition should my car be in to be able to rent it out?

Written by Peter Puren
Updated over a week ago

How does RentMyRide work for Owners?

Written by Peter Puren
Updated this week

How do I set my car’s availability?

How do I block out my car for personal use dates?
Written by Peter Puren
Updated over a week ago

Prohibited uses of vehicles

Written by Peter Puren
Updated over a week ago

Who is responsible for normal “wear and tear” of the vehicle?

Written by Peter Puren
Updated over a week ago

How do I respond to a rental request?

Written by Peter Puren
Updated over a week ago

How do I temporarily remove my car from the site?

Written by Peter Puren
Updated over a week ago

Are aftermarket items or personal effects covered by the physical damage protection RentMyRide offers?

Written by Peter Puren
Updated over a week ago

How do I report a late return?

Written by Peter Puren
Updated over a week ago

Report damage for Owners

Written by Peter Puren
Updated this week

How do I hand over my car to the renter?

Written by Peter Puren
Updated over a week ago

Trust and Safety

Written by Peter Puren
Updated over a week ago

Can I review/rate the renter/owner?

Written by Peter Puren
Updated over a week ago

How can I get more rentals?

Written by Peter Puren
Updated over a week ago

How can I contact/reach you?

Written by Peter Puren
Updated over a week ago

What should I do when a renter is in an accident?

Written by Peter Puren
Updated this week

Will my insurance be affected when a renter gets into an accident?

Written by Peter Puren
Updated over a week ago

Which cars get rented out most/is most popular on your website?

Written by Peter Puren
Updated over a week ago

How does your insurance work?

Written by Peter Puren
Updated over a week ago

Which cars do you accept on your website?

Written by Peter Puren
Updated over a week ago

I have a lease car, can I list my car on your website

Written by Peter Puren
Updated over a week ago

How many km’s a day can a renter drive with my car?

Written by Peter Puren
Updated over a week ago

How much can I earn with renting out my car?

Written by Peter Puren
Updated over a week ago

Fines and Fees

Written by Peter Puren
Updated this week

What is your Refund Policy for cancellations?

Written by Peter Puren
Updated over a week ago

Are my earnings taxable?

Written by Peter Puren
Updated over a week ago

Who will rent my car?

Written by Peter Puren
Updated over a week ago

Is there a screening process for renters?

Written by Peter Puren
Updated over a week ago

How safe is it to rent out my car?

Written by Peter Puren
Updated over a week ago

When is a trip booked?

Written by Peter Puren
Updated over a week ago
For Renters

Detailed Explanation of Damage + Insurance Claims

Written by Peter Puren
Updated over a week ago

Is there a screening process for renters?

Written by Peter Puren
Updated over a week ago

How does the trip checklist look?

Written by Peter Puren
Updated over a week ago

How much fuel do I have to put in the car?

Written by Peter Puren
Updated over a week ago

When is a trip booked?

Written by Peter Puren
Updated over a week ago

Damage claim policy

Written by Peter Puren
Updated over a week ago

When do I pay for my reservation?

Written by Peter Puren
Updated over a week ago

How many km’s a day can I drive?

Written by Peter Puren
Updated over a week ago

How does pickup and drop-off work?

Written by Peter Puren
Updated over a week ago

Am I responsible for buying fuel?

Written by Peter Puren
Updated over a week ago

What does minimum insurance mean when I want to book a car?

Written by Peter Puren
Updated over a week ago

How do I remove my account from RentMyRide?

Written by Peter Puren
Updated over a week ago

The car had pre-existing damage when I arrived to pick it up. What do I do?

Written by Peter Puren
Updated over a week ago

I returned the car, and the owner didn’t mention any problem, but now I’m being told that there was damage to the car. What should I do?

Written by Peter Puren
Updated this week

I got into an accident, what do I do?

Written by Peter Puren
Updated over a week ago

Do I need my own insurance?

Written by Peter Puren
Updated over a week ago

I got into an accident, what charges am I responsible for?

Written by Peter Puren
Updated this week

I have a foreign driver’s license, can I rent a car?

Written by Peter Puren
Updated over a week ago

Am I eligible for renting from RentMyRide?

Written by Peter Puren
Updated over a week ago

Can I book a car for my partner/child/friend?

Written by Peter Puren
Updated over a week ago

How do I sign up and how long does it take to sign up?

Written by Peter Puren
Updated over a week ago

What payment methods do you accept?

Written by Peter Puren
Updated over a week ago

How does RentMyRide work for Renters?

Written by Peter Puren
Updated over a week ago

Do I need to pay a security deposit?

Written by Peter Puren
Updated over a week ago

Do I pay for the rental before or after I rent a car?

Written by Peter Puren
Updated over a week ago

I don’t know how to drive a manual transmission (stick shift) very well. Can I learn on an owner’s car?

Written by Peter Puren
Updated over a week ago

How do I extend my booking?

Written by Peter Puren
Updated over a week ago

Do you offer national roadside assistance?

Written by Peter Puren
Updated over a week ago

Can I smoke in the car?

Written by Peter Puren
Updated over a week ago

Can I drive out of the country?

Written by Peter Puren
Updated over a week ago

Can I rent more than one car at a time?

Written by Peter Puren
Updated over a week ago

Who is responsible for normal “wear and tear” of the vehicle?

Written by Peter Puren
Updated over a week ago

Prohibited uses of vehicles

Written by Peter Puren
Updated over a week ago

What does your insurance cover?

Written by Peter Puren
Updated over a week ago

Are aftermarket items or personal effects covered by the physical damage protection RentMyRide offers?

Written by Peter Puren
Updated over a week ago

Report damage for Renters

Written by Peter Puren
Updated this week

Trust and Safety

Written by Peter Puren
Updated over a week ago

Can I review/rate the renter/owner?

Written by Peter Puren
Updated over a week ago

What happens if I return the car too late?

Written by Peter Puren
Updated over a week ago

How can I contact/reach you?

Written by Peter Puren
Updated this week

Can someone other then ‘the renter who booked the car’ drive in the car?

Written by Peter Puren
Updated over a week ago

What is your Refund Policy for cancellations?

Written by Peter Puren
Updated over a week ago

Fines & Fees

Written by Peter Puren
Updated this week

Why do I have to pay an excess amount to claim from insurance?

Written by Peter Puren
Updated over a week ago