An owner’s car with its original clutch must be less than five (5) years old to be eligible for consideration of reimbursement* for clutch repairs. If the car is more than five (5) years old, it may still be considered eligible if the clutch has been replaced with OEM parts by a factory certified mechanic fewer than five (5) years ago.

If a certified (SETA/NQF or similarly certified) mechanic determines that a renter misused and damaged the clutch, and provides written certification of that determination, the owner will be entitled to proportional reimbursement. This proportional reimbursement is calculated by reference to the otherwise expected remaining life of the clutch, based on the mileage at the end of the trip.

For example, if the clutch is typically expected to last 60,000 km, but the clutch was found to have failed due to guest misuse at 40,000 km, then the owner will be entitled to reimbursement of one-third (1/3) of the repair costs. Absent additional information, clutches will be presumed to have a normal life span of 90,000 km.

Each owner should confirm clutch proficiency with their guest and any Approved Drivers before providing the car to the guest.

None of the above affects the basic principle that a guest must be proficient in the use of a clutch, or they may be held liable for costs associated with the resulting damage to an owner’s car.

As of 24/02/2019 RentMyRide may at anytime request relevant info, documents or proofs during such a claim to ascertain its validity, like the when the clutch was last replaced, tire replacement history and other reports such as dealer info.

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