Renters are responsible for replacing any fuel used during the rental, using the appropriate fuel (petrol or diesel).

If a car is returned with less fuel than when it was picked up we encourage owners and renters to try to sort out the difference in the cost of the outstanding fuel between themselves first. If the owner and renter can not come to an agreement on the amount if the outstanding fuel, in order to seek reimbursement, the owner should report the cost of replacing the shortage to the renter and immediately after the rental using the trip checklist, including a receipt, and the renter will be charged for the cost, plus an inconvenience fee.

We recommend that owners keep the tank full in order to make it easier for everyone to determine how much fuel the renter should refill. Renters should keep fuel receipts for at least 5 days in case there is any dispute by the owner.

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